The CareVention HealthCare – Technical Assistance Center (TAC) Services Team

Dorothy Ginsberg

Senior PACE Consultant

Dorothy is a Senior PACE Consultant for Capstone Performance Systems. She works with pre-operational PACE clients from application through the first year of operations. Dorothy has provided consulting services to over 25 PACE programs in 15 states.Prior to joining Capstone, Dorothy Ginsberg worked as a Senior PACE Consultant for Altitude Edge Consulting (AEC) for eight years. Previously, she led the development and implementation of PACE in New Jersey. As the State’s PACE Administrator, Dorothy worked closely with new PACE programs to provide technical assistance asthey operationalized their programs and provided ongoing oversight.She was the Project Director for development of two federal grants, bringing home-based and supportive services to elders and their caregivers. She also chaired the NJ Caregivers Best Practices conference and was a member of the Governor’s Stakeholders Task Force on the Olmstead Supreme Court decision that reaffirmed the rights of persons with disabilities to live in the community.In 2011, Dorothy was the recipient of the National PACE Association’s Public Service Award for her efforts in bringing PACE to New Jersey. Dorothy is trained by the End-of-Life Nursing Education Consortium to bring palliative and end of life services to other health care settings and is a sought-after presenter on home and community-based long-term care.

Dorothy GInsberg

Sharon Hilton

Senior PACE Consultant

As a Senior PACE consultant, Sharon works with PACE organizations in all growth phases of exploring, developing and improving their programs, from applications and expansions to operations consulting. Sharon came to Capstone with more than 12 years of PACE experience having worked in various key operational and leadership roles, including Compliance Officer, Center Manager, and Executive Director. Sharon has been instrumental in preparing and submitting applications for Service Area Expansions as well as new PACE applications. Her additional specific expertise includes site design and facility expansion, leading audit preparation and submissions of corrective actions, implementation of electronic health records, pharmacy changes, work-flow redesigns, and hiring and training team members in the PACE model.Sharon graduated magna cum laude in Business and Information Systems from Northeastern State University.

Sharon Hilton

Mandy Hurley

PACE Marketing and Enrollment Consultant

Mandy joined Capstone from Altitude Edge Consulting in 2018. She has provided objective advice and assistance related to the PACE marketing and enrollment processes to more than 20 PACE programs on both project and retainer-basis. She works with PACE organizations at all stages of growth. Prior to her consulting career, Mandy led and developed marketing and enrollment initiatives for the third PACE program in North Carolina. Under her supervision, the PACE program quickly became the largest and fastest growing in the state, with growth at three times the national net average. Mandy has more than 15 years of marketing experience, much of it working in and with PACE programs. She has expertise in PACE development consulting, including training and development and PACE operational consulting for new and established programs; ongoing marketing and enrollment consulting support; and strategic marketing plan development. She is also experienced in PACE-specific sales training, IDT training and coordination related to marketing and enrollment, market demographic analysis and feasibility studies for organizations looking to start PACE programs or for existing PACE programs looking to expand.Mandy graduated cum laude from North Carolina State University with a bachelor’s degree in Business and a minor in Spanish.

Mandy Hurley

Courtney Foy

PACE Project Manager

Courtney Foy is the point person for all PACE projects at Capstone Performance Systems. As the PACE (Programs of All-inclusive Care for the Elderly) Project Manager, Courtney provides direction and coordination for all aspects of implementation projects. She plays an integral role as the liaison between Capstone consultants, clients, and regulatory agencies. Courtney is responsible for tracking the progression of each project and providing appropriate communication regarding the status and next steps. Additionally, she conducts quality reviews and monitors deadlines. Courtney brings more than seven years of PACE experience to Capstone, including quality assurance, electronic medical records, day center management, team facilitation, day center programing, financial analysis, project management and scheduling. She is nationally certified as a Validation Presenter.Courtney holds a bachelor’s degree in Recreational Therapy and a minor in Psychology from Western Carolina University. She is pursuing her Masters in Healthcare Administration with an anticipated graduation of December 2019.

Courtney Foy

CareVention Consulting is a National PACE Association (NPA)-member Technical Assistance Center. For information on CareVention Consulting services, email info@cpstn.com or call (720) 937-8328.

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