16 Nov 0
In early October CMS released the memo titled “HEDIS HOS CAHPS Reporting Requirements for 2016 FINAL”. This memo reaffirms the CMS requirement for PACE plans to participate in the annual HOS-M survey. Plans must contract with the survey vendor NCQA, no later than January 15, 2016. All plans will be receiving correspondence from NCQA shortly.
This important survey takes place annually and the survey results will create the frailty factor used in the following calendar year. This is rare opportunity to improve Medicare reimbursement. Take time now to review and update your internal HOS-M procedure. This activity should aim for better survey awareness for both participants and staff. Consider preparing additional marketing materials to improve responsiveness to the survey. Increased response rates should yield an improved frailty factor.
Additional information regarding the HOS-M survey is available below.